About Us

 

Welcome to Vintner's Harvest 

Committed to quality and innovation.

From first hand experience, we understand the needs of both the home enthusiast and the boutique / small scale wine producer. We source a wide range of quality equipment from around the world to meet your wine-making needs.

Our product range features equipment from experienced manufactures from througout European wine country. All of the equipment is built to full commercial standards and comes with manufacturers warranties. Also available is a full range of spare parts and accessories.

Vintner’s Harvest’s values help define our organisational culture by providing a common understanding of how we do things and how we should behave towards each other and our customers. Everyone at Vintner’s Harvest is responsible for professional and ethical business conduct and is accountable for ensuring their decisions and actions are consistent with our values. 

Our Values

Safety

We act consciously every day to keep ourselves and our teams safe.

The health, safety, and welfare of every person at our company and every community we operate within is of critical importance. It is one of our core values and is an integral part of the business. We are committed to providing a safe working environment and complying with the health and safety legislation and statutory requirements in the countries in which we operate to ensure safety is an integral part of our business. 

  • Our Goal - Zero Harm: Act consciously every day to keep ourselves and our team safe.
  • Safe For Life: Take personal accountability for safety by promoting safety at work and at home.
  • My 50%: Personal accountability to promote our policies and processes, ensuring a safe and healthy workplace.
  • Support my team: Acknowledging safe work behaviors and giving immediate feedback on unsafe work behaviors.
  • Seek out unsafe conditions: Take personal action to resolve workplace health and safety risks, hazards, and incidents.
  • Sharing our lessons learned across the company.

Our People

We work together as part of a high performing team and deliver what we promise.

  •  Inspiring our employees to take pride and be passionate about the craft industry.
  • Treat everyone fairly and with respect.
  • Support diversity and value differences of others.
  • Communicate openly and honestly to encourage leadership, empowerment, teamwork and the sharing of ideas.
  • Be proactive in developing skills and expertise.
  • Reward and recognize achievements both formally and informally.
  • Promote a healthy balance between work, family, and community.

Customers

We build strong relationships and deliver value to customers.

  •  Understand our customers and how we add value to their business.
  • Strive to exceed expectations with timely and responsive service.
  • Treat every customer as important by being helpful, courteous, and professional.
  • Accept and act on customer feedback to improve the products and services we deliver.
  • Act with care and diligence, respecting the confidentiality of customer information.
  • Treat our internal customers with the same level of respect and service as external customers.

Excellence

We consistently look for ways to better our company and streamline operation.

  •  Set and review goals to promote continuous improvement and creative problem solving.
  • Achieve operational excellence through objective measurement of everything we do; holding ourselves accountable for our successes, as well as our failures.
  • Consult with our stakeholders, customers, and each other to solve problems on the ground and maximize opportunities.
  • Implement long-term solutions for sustainability.
  • Be innovative and adaptable to change.
  • Respectfully challenge the status quo.

Sustainability

We understand the importance of a healthy environment.

We are committed to creating long-term sustainable values – balancing our financial performance with how we do business, how we treat our people, how we support our communities, how we live our values, and how we utilize natural resources responsibly by:

  • Conducting our business ethically, employing strategies that promote good corporate governance and encouraging success through openness and transparency.
  • Setting goals to reduce our use of energy and natural resources while measuring our performance against these goals through a process of continuous improvement.
  • Looking for alternate, sustainable solutions, strategies, and perspectives in developing new ideas and addressing issues that impact our business and the community.
  • Identifying and implementing processes to reduce our demand on natural resources and minimize our ecological footprint across our operations as well as products.
  • Identifying ways to achieve sustainability through technological innovation.
  • Conducting our business in ways that enhance the future well being of people and the environment.

Our Community

We support the communities in which we operate.

  • Enrich the communities we live and work in by supporting them through good and bad times.
  • Build positive community relationships through effective communication and consultation.
  • Promote safety in the community.
  • Be active and visible in the community.

Integrity

We act with a great amount of integrity, energy and passion.

  • Be honest and ethical in all interactions with stakeholders to ensure we are a trustworthy company
  • Treat customers, our community, each other, and our environment with respect.
  • Demonstrate accountability and consistency in all actions.